Supplier
Becoming a KARL STORZ supplier
Any company, or organisation wanting to partner with us needs, to go through our Supplier Qualification Process. This process evaluates our potential partners for the supply of products and services according to criteria of competitiveness, risk and product group strategy and, following a positive assessment, approves them. From this, we then determine the necessary measures to start the collaboration and fulfill the binding requirements of our guidelines.
In the area of components and finished products, we are looking for high-performance partners in the following product groups:
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Of course, we are also interested in various services and indirect materials. Please use the corresponding link for self-registration:
Our suppliers are expected to meet the following requirements:
- Structural and logistical focus on global delivery capability at all international KARL STORZ locations
- High competitiveness in terms of price, quality, adherence to deadlines and flexibility
- Permanent willingness to reduce costs and increase transparency and productivity
- Fulfillment of all current quality requirements
- Innovative strength, continuous product, and process improvements
Overall, KARL STORZ expects its suppliers to take all of the above points into account throughout the entire value chain.
Template for significant Supplier Change Requests
If KARL STORZ is considered to be a legal manufacturer for the product or components, that means the supplier manufactures products on the basis of the specifications of KARL STORZ, we are responsible for evaluating changes in the manufacturing processes and design changes used at the supplier's premises. Part one of the template is to be completed for any changes to products or significant changes that require notification and approval. To establish a consistent understanding for the term “significant”, this is defined as all changes which are subject to notification and approval.
These include:
- Deviations from specifications or function
- Deviations from purchasing information
- Deviations from production processes and test methods
- Changes in materials or raw materials, tooling
- Changes in subcontractors that significantly influence product quality and safety
- Relocation of the Supplier’s manufacturing sites or systems and machines
- Other measures that may affect product safety and performance
Please submit your change requests to us in good time with a lead time of at least 3 months. If you as a supplier are the legal manufacturer, we also require information about your changes. Please document these with us accordingly.
If you have any questions, please contact your responsible purchaser.
How to invoice us correctly
We would like to inform you that sending invoices by email to invoice_KST@karlstorz.com is possible.
We ask that you pay attention to the following:
- Only invoices are accepted.
- Other documents such as credit notes, reminders and additional discount requests will not be processed.
- Invoices must be generated as PDF files.
- Only one invoice may be included per PDF file.
- Multiple PDF files may be included per email.
- We accept invoices in the following formats: PDF, ZUGFeRD and from 01/01/2025 also in X Invoice format. Of course, you can still send us paper invoices to our home address.
You can send documents for credits and reminders to the email address Accounting_KSTGTUT@karlstorz.com.
Non-disclosure agreement (NDA)
We consider a formal non-disclosure agreement to be a prerequisite for trusting cooperation. Contract law is a pillar of confidentiality protection. Although a contractual obligation is already created when contract negotiations are entered into or a contract is initiated, non-disclosure agreements have a specific role to play. This agreement will be agreed with you before the start of our joint business relationship. Your first point of contact is the purchaser who is responsible for you. If you still require any legal clarifications, please contact NDA@karlstorz.com.
Goods Receipts opening hours
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Regular opening hours |
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TUT = Tuttlingen NH = Neuhausen |
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Production location: |
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Delivery times: Mon. – Fri.: 7:00am to 4:00pm
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Delivery times: Mon. – Fri.: 7:00am to 4:00pm
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*Please read the exact instructions for delivery to Kaiserstrasse in our logistics guidelines under Chapter 3.3.2.
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Delivery times: Mon. – Thu.: 7:00am to 3:30pm, Fri.: 7:00am to 2:30pm
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Delivery times: Mon. – Thu.: 7:00am to 3:30pm, Fri.: 7:00am to 2:30pm
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Delivery times: Mon. – Thu.: 7:00am to 3:30pm, Fri.: 7:00am to 2:30pm
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Logistics Center |
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Delivery times: Mon. – Thu.: 7:00am to 4:00pm, Fri.: 7:00am to 3:00pm |
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Delivery times: Mon. – Thu.: 7:00am to 4:00pm, Fri.: 7:00am to 3:00pm
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Storz Endoskop Produktions GmbH Niederlassung Widnau Nöllenstrasse 13 9443 Widnau Swiss
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Delivery times: Mon. – Fri.: 8:00am to 3:00pm |
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Storz Endoskop Produktions GmbH Niederlassung Schaffhausen Schneckenackerstr. 1 8200 Schaffhausen Swiss
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Delivery times: Mon. – Thu.: 7:30am to 11:30am and 01:00pm to 4:30pm, Fri.: 7:30am to 11:30am and 1:00pm to 4:00pm |
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KARL STORZ SE & Co. KG Betriebsstätte Karlsruhe Friedrich-List-Str. 6 76297 Stutensee-Blankenloch Germany
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Delivery times: Mon. – Thu.: 7:00am to 4:00pm, Fri.: 7:00am to 3:00pm |
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OÜ KARL STORZ Video Endoscopy Pärnu maantee 556b Harju mk 76401 Laagri Estonia
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Delivery times: Mon. – Fri.: 8:00am to 4:00pm, (Estonian time) |
Important information regarding our delivery specifications
A delivery note containing the following information must be enclosed with each package:
- Order number/delivery schedule number and any information on the Kanban call-off or framework contract (both clearly visible on the top of the first page)
- KARL STORZ material/item number and item name
- Quantity supplied
- Country of origin
- Corresponding documentation as agreed with us (e.g. batch number, certificates, etc.)
All documents must be affixed to the outside of the packaging in a clearly visible location using a delivery note pouch if necessary. Test protocols/certificates must match individual items. The supplied quantity must correspond to the quantity indicated on the delivery note.
You can find more details in our logistics guidelines.
KARL STORZ attaches great importance on acting ethically and responsibly. Therefore, we need people who do the right thing and make responsible decisions every day. This is why we need people to do the right thing and make the right choices every day. This applies to everyone equally - employees and suppliers alike. Each one of us must base our actions on the law, internal policies, voluntary commitments, and ethical principles. Without exceptions. So illegal deals and activities are unacceptable – all over the world.
This attitude is also reflected in our corporate culture. Integrity is an important building block here, because we at KARL STORZ are trustworthy and remain loyal to our own values. That is why we have drawn up a COC that states that we act honestly, legally compliant, committed and responsibly. We also expect our partners to adhere to this internationally binding code of conduct. We will agree this with you before the start of our business relationship.
Before starting our business relationship, you can already read through our Code of Conduct:
In summary, this law, which came into force on January 1, 2023, regulates corporate responsibility to comply with human rights in the global supply chain and to protect the environment. It affects German companies with more than 3,000 employees, applies to all subsidiaries abroad and requires companies to establish appropriate and effective risk management that is integrated into all relevant business processes and includes direct and indirect suppliers.
The purchasing-specific activities for risk minimization are closely linked to the “supplier onboarding” and “contract awarding decision” processes. An essential element for risk assessment is to visit new and existing suppliers before award decisions are made, because contracts or internet presence alone is not enough to identify human rights violations or environmental pollution.
If there is sufficient evidence of a violation of a human rights or environmental obligation by an indirect supplier, a specific visit and a specific risk analysis is carried out in order to identify, evaluate, communicate potential risks and, if necessary, demand corrective measures. If these are not implemented, the business relationship may be terminated.
What potential risks should you pay attention to when visiting suppliers?
- Prohibition of child labor or the worst forms of child labor
- Prohibition of forced labor and all forms of slavery
- Prohibition of disregard for occupational safety and freedom of association
- Prohibition of unequal treatment
- Prohibition of withholding an appropriate wage
- Prohibition of damage to the basis of life (food, drinking water, sanitary facilities)
- Prohibition of unlawful eviction
- Prohibition of the use of security forces without sufficient supervision
- Ban on the production and use of mercury or mercury compounds in manufacturing processes
- Prohibition of the production and use of persistent organic pollutants or the non-environmentally sound handling of these substances
- Ban on the export or cross-border shipment of hazardous waste
For detailed information on risk management, please see further information here: Sustainability & Compliance
If you do not know a direct contact person or would like to send us general information, please feel free to contact us at einkauf@karlstorz.com.